Wednesday 13 June 2007

Viewing Site Usage Reports gives http error or you are prompted to logon again

When viewing site usage reports you are asked to logon 3 times and this fails unless you log on as the application pool account or alternatively you get a http error. There is a hotfix available for the 32bit version of MOSS outlined in the following article:
http://support.microsoft.com/kb/913384

Alternativeley if you log on to each MOSS Front end server at least once with your application pool account for the web application where you are viewing the site usage reports it solves the issue. This is caused by a weird ASP error where the account running the process needs a user profile on the MOSS server.

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