Thursday 3 July 2008

Backup Exec not backing up Web Apps with Parentheses

A little while back I came upon an issue where a customer was using the Backup Exec agent for SharePoint 2007 and experiencing an error message when adding a MOSS farm to the backup selection. The error message you receive is:

An error was encountered while attempting to browse the contents of SiteName (xx)\Content-DB 1 (SQLServerName\SQLInstanceName\DatabaseName). A network connection to the server could not be established.


The error occurs if you use Parentheses () in your web application names. Further details are provided in the following article: http://seer.entsupport.symantec.com/docs/294620.htm

In other words if you have a Web Application called “SharePoint (MySite)” and one called “SharePoint (Portal)”. Backup exec will not back this up.

Symantec claim this issue is fixed with the release of version 12.5 of Backup Exec.

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